Customer Happiness Associate - Exclusive for People with Disabilities - PWD (Analista de Experiência do Cliente - Exclusiva para PCD) – São Paulo (Hybrid)

Sobre a vaga

Ready to accelerate your career? Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale. Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices. We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas. What you'll do: At Clara, we believe that diversity is the core of innovation. Therefore, this position is exclusively for People with Disabilities (PWD) . We are looking for a Customer Happiness Associate to be the voice of Clara, solving complex issues with empathy and ownership. This role is key to building long-term trust with our B2B clients in Brazil, delivering a seamless and high-quality human experience. You will work closely with other Customer Happiness team members, as well as cross-functional teams li

Habilidades

O que você vai fazer

• Ser a voz da Clara para os clientes
• Resolver questões complexas com empatia e ownership
• Construir confiança com clientes B2B
• Entregar uma experiência humana de alta qualidade
• Colaborar com a equipe de Customer Happiness e equipes multifuncionais

O que você precisa ter

• Ser Pessoa com Deficiência (PCD)
• Habilidade de resolver problemas complexos
• Empatia
• Senso de ownership

Perguntas frequentes