Customer Success Associate (Analista de Sucesso do Cliente) - São Paulo (Hybrid)

Sobre a vaga

Ready to accelerate your career? Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale. Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices. We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas. What you'll do We're looking for a Customer Success Associate to help Clara deliver a world-class experience for our clients across Latin America. In this role, you’ll work closely with new and existing B2B customers to ensure they’re fully onboarded, supported, and positioned for long-term success with Clara’s spend management solutions. This is a client-facing Account Management role where your ability to communicate clearly, organize effectively, and build trusted relationships

Habilidades

O que você vai fazer

• Garantir a experiência do cliente com as soluções da Clara.
• Realizar o onboarding de novos clientes B2B.
• Prestar suporte a clientes existentes.
• Posicionar clientes para o sucesso a longo prazo.
• Construir relacionamentos de confiança com os clientes.

O que você precisa ter

• Experiência em gestão de contas B2B.
• Habilidade de comunicação clara.
• Capacidade de organização.
• Habilidade em construir relacionamentos.

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