JUNIOR SYSTEMS OPERATIONS ANALYST

Sobre a vaga

1. Develop and optimize after-sale service systems (such as DMS, inter work order systems, and warranty/claim systems);2. Gain a deep understanding of after-sale business processes (repair orders, spare parts management, warranty claims, etc.), driving digitalization and automation;3. Participate in requirement analysis, solution design, and technical implementation to ensure system stability and scalability;4. Collaborate with business, product and technical teams to efficiently deliver solutions;5. Perform system performance tuning, troubleshooting and daily technical support;6. Continuously improve system architecture to enhance efficiency and user experience;7. Leverage data analysis to identify bottlenecks, optimize workflows, and support decision-making in after-sale operations;8. Design and implement data-driven features such as reporting dashboards, operational metrics, and process monitoring tools;9. Develop and maintain front-end interfaces (e.g., dashboards and internal tools) using JavaScript frameworks such as React;

Habilidades

O que você vai fazer

• Desenvolver e otimizar sistemas de pós-venda.
• Analisar processos de negócio de pós-venda.
• Participar de análise de requisitos e design de solução.
• Realizar tuning de performance e suporte técnico.
• Melhorar arquitetura de sistemas e experiência do usuário.

O que você precisa ter

• Experiência com JavaScript frameworks como React.

Perguntas frequentes